Client Feedback

During her time with us Anna has led on a number of highly contentious and complex HR matters and has successfully applied her innate pragmatism to every challenge she has faced. Anna is truly dedicated to the HR/OD profession and is able to demonstrate true credibility to the profession in everything she does.

It is difficult to find someone who is more hard working, dedicated and passionate than Anna - her enthusiasm and positivity is infectious, even during challenging times. It has truly been a privilege and a pleasure to work with Anna and I look forward to working with her again in the future.

Anna has also supported our organisation with the provision of psychometric testing and wider/alternative selection methods for a number of key appointments.

Anna's enthusiasm for this specialism is evident when working with her; she is able to quickly demonstrate the benefits of using 'TalentQ' profiles in addition to a wealth of personal experience which she brings with her during the process.

Anna's approach is incredibly reassuring for both recruiting managers and candidates who have provided us with extremely positive feedback on not only the robustness and effectiveness of the processes undertaken but on Anna herself based on their interactions with her.

We now regularly utilise Anna's services and the 'TalentQ' profiles to further enhance our selection process based on our successes to date with the services provided by Anna - I cannot recommend Anna enough, she is a true asset to any assessment process in supporting you to find the right candidate for you!

Adam Burgess
Head of People Services, Midlands and Lancashire Commissioning Support Unit


"Anna has project managed a number of service developments across our Directorates. Anna has consistently delivered on all the service developments she has led, with projects delivered in time and within budget. Anna's project management and problem solving skills are excellent, she has overcome significant challenges that have arisen across a number of projects. Anna is excellent at engaging and managing key stakeholders, including senior managers, the wider workforce, commissioners and other partner agencies. I would have no hesitation in recommending Anna's services."

Jennie Collier
Head of Operations - Specialist & Family Services Directorate, South Staffordshire and Shropshire Healthcare NHS Foundation Trust


"Having worked with Anna before on a number of occasions, I knew that I could rely on her to help us deliver a high profile project around how we live our organisational values every day. Through this work, we have been determined to ensure that the project and it's associated behaviour framework and charter, is embraced at every level of the organisation from the Board to front line staff. Anna worked closely with us to engage the organisation to develop the framework and charter, and has since been instrumental in developing the policy changes and people management practices to ensure this is lived every day through the work we do across the organisation. Anna has been an absolute asset to the team and has exceeded expectations in terms of delivery of this project, which has always been our experience of working with her. I don't hesitate in recommending her to deliver with true professionalism."

Alex Brett
Deputy Director of HR, OD and Equality, South Staffordshire and Shropshire Healthcare NHS Foundation Trust


"Anna's role within the Trust was to manage the Occupational Health Service at a very difficult time as the Trust had taken the decision to tender out its Occupational Health Service. Anna, even though she didn't have an occupational health background, did an excellent job at managing the team and service and ensured the quality of service or morale of the team did not drop during this time; keeping their motivation going right up to the transition. Anna also offered them support with career advice, counselling as well as cv and interview skills. Anna also supported me with the tendering process for the new Occupational Health Services providing advice and support in a professional manner.

I would have no hesitation in recommending Anna in a HR or Management role; her ability to interact at all levels and her good sense of humour meant she was a pleasure to work with."

Karen Clement
Head of HR, South Staffordshire and Shropshire Healthcare NHS Foundation Trust


"Anna Smith has worked with us providing Psychometric Testing services to enhance our selection processes for a range of senior posts including Non Executive and Executive Directors and Operational Management roles. As Chief Executive I believe the value Anna has added to our recruitment processes has enabled us to make some excellent appointments.

Anna has a very professional, objective approach along with significant technical knowledge required to deliver at a high standard. I would strongly recommend Anna to any organisation requiring specialist HR support".

Jo Cubbon
Chief Executive, Taunton and Somerset NHS Foundation Trust


"Anna Smith of A Logical has delivered repeated successes in the support of learning interventions and generalist HR support for the Traffic Learning Centre (TLC). As a department within the Highways Agency (HA), TLC is the centre of excellence for standards in learning and assessment for the roads responder community. In particular, TLC devises and maintains standards for the HA Traffic Officer Service.

TLC has worked with A Logical on a project-based approach to the control, design, stakeholder management, reporting and implementation of multiple learning programmes deployed across England. In particular, success delivered in these projects has relied strongly upon the capacity at A Logical to reliably manage, influence and control contributions from diverse stakeholder groups. Often these groups maintain conflicting requirements and the approach at A Logical has demonstrated a strong commitment to our project aims. It is this commitment that A Logical has repeatedly and seamlessly translated into committed actions on projects and real outputs. In our experience, this approach to project management tackles the hardest aspects to get right - people management".

Fergus McBride
Learning Design, Prioritisation and Doctrine, Traffic Learning Centre, Highways Agency


"Anna Smith has worked on a number of projects in NHS South Birmingham over the last 18 months. Anna's advice has been consistently balanced, extremely professional and confidence inspiring. She has helped us to plan and execute a number of difficult projects to an extremely satisfactory conclusion. I would not hesitate in recommending Anna from both a professional perspective but also from the positive approach she brings to a team".

Rachel Hardy
Director of Finance & Contracting, NHS South Birmingham


"Anna has been working with us for over 18 months to support a restructuring in the Commissioning PCT and provide ad hoc support in HR matters.

During the restructuring, the engagement was fairly intensive. During this time, Anna worked extremely well with the Executive Team to define what we wanted to achieve and managed the process in a thorough and fair way. She is very knowledgeable, has a solution focussed approach and excellent inter-personal skills.

Anna was well respected by staff at all levels and has a pragmatic but value based approach. She always delivered against agreed deadlines and took a flexible approach. I enjoyed working with Anna and would commend her work".

Rita Symons
Director of Strategy and Commissioning, NHS South Birmingham


"I have been very impressed with Anna's approach to a range of HR related activities that we have commissioned her to undertake. She remains professional throughout and has consistently delivered to agreed timescales. She has undertaken various HR projects, ranging from managing individual situations by offering advise and suggested supporting paperwork, to supporting complete organisational change programmes to a comprehensive review of the HR function. I would have no hesitation in recommending Anna to any organisation requiring a HR professional with the technical knowledge and ability coupled with a professional, objective approach".

Jo Thurston
Director of Performance and OD, Birmingham Community Healthcare NHS Trust